Home of Bricks strives to provide the best service in an effort to get you, the customer, your desired LEGO products. That being said there are certain factors that are within our control and others that may not. Unless otherwise indicated, all products shipped will be in mint in sealed box (MISB) condition. To ensure the product arrives in the best condition, we will wrap every product in a layer of bubble wrap and when necessary will pad any void in the parcel with extra bubble wrap or air pillows. This is to ensure that there is minimal movement of the product and to ensure there is sufficient cushioning from any external forces during transit.

We however CANNOT guarantee against damages that may be incurred during shipping. This could include, but not be limited to, instances of creases or dents or moisture damage to the product, or even loss of product during transit. By purchasing from Home of Bricks, the customer agrees that they have understood that this could be a possibility and that Home of Bricks cannot be held liable for loss or damage to your parcel. Loss insurance coverage is available to customers who are shipping orders within Peninsular Malaysia and details can be found here.

Depending on where your shipping address is, your orders may arrive anywhere between 3-14 business days after we have handover your parcel to our shipping partners. Further details can be found here.